At No Roof ("Company," "we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or email
- Request information about our services
- Engage our professional services
- Subscribe to our newsletter or updates
This information may include:
- Name and contact information (email address, phone number, business address)
- Company name and business information
- Financial information (as necessary for service delivery)
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Access times and dates
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To communicate with you about our services
- To respond to your inquiries and requests
- To send you updates, newsletters, and marketing communications (with your consent)
- To improve our website and services
- To analyze usage patterns and trends
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations
- To protect our rights and interests
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as:
- Web hosting and infrastructure providers
- Email service providers
- Analytics providers
- Professional advisors (attorneys, accountants)
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:
- Compliance with legal obligations
- Protection of our rights and property
- Prevention of fraud or security issues
- Protection of personal safety
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Whether we can achieve those purposes through other means
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Correction
You have the right to access, update, or correct your personal information. Contact us to request access to or correction of your information.
6.2 Data Portability
You may have the right to receive a copy of your personal information in a structured, commonly used format.
6.3 Deletion
You may request deletion of your personal information, subject to certain legal exceptions.
6.4 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6.5 Cookie Preferences
You can manage cookie preferences through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
11. European Union Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
No Roof
Email: scott@noroof.com
We will respond to your inquiry within a reasonable timeframe.
14. Consent
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
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